This Privacy Policy outlines the agreements between you and gentyHost.net when using our services and website. It explains what data we collect from you and how we use it.
1. Who We Are
Our website address is: https://gentyHost.net. At gentyHost.net, we are dedicated to safeguarding the data we collect from our clients. By using our services, you consent to our data collection practices as described in this Privacy Policy. We prioritize your privacy and collect only the essential information necessary to provide you with satisfactory service. This Policy outlines the processes that may result in the collection of your personal identifying information (“PII” or “Personal Information”), how we might use it, who has access to it, and how you can rectify any inaccuracies. To enhance your privacy, we provide this notice detailing our online information practices and your options regarding your information. We make this notice readily accessible on our website.
2. Information We Collect
We may collect a variety of information through automated means, including cookies and communication profiles. The personal information you provide will vary based on the service, support, or sales inquiry and may include your name, address, phone number, fax number, email address, service dates, types of services rendered, payment history, payment method, payment amounts, and domain name. Financial information is used solely for billing purposes and may be shared with your credit card provider if you make a purchase using a credit card. All sensitive information is collected securely. When transferring personal information, a security icon will appear in your browser.
3. Use of Information
We use your information for billing and to provide services and support. We may also analyze this data to better understand our customers' needs. We take reasonable precautions to prevent unauthorized access to your information, which may require additional identity verification for account inquiries. GentyHost may send a monthly newsletter to the primary email on file, but you can opt out at any time.
4. Log Files
We use IP addresses to analyze trends, manage our site and servers, monitor access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. However, personal information may occasionally be included in log files due to the normal functioning of IP addresses and web browsing.
5. Cookies
Your internet browser can store small text files known as “cookies” that contain information allowing a website to recognize your account. We use cookies to remember your preferences and login information, providing a personalized experience. You can refuse cookies by adjusting your browser settings, but this may disable some functionality on the GentyHost website.
6. Disclosure of Information
We do not share your personal information obtained from this website with third parties. We may use your information to stay in touch with you and update you on our business developments. You will have the opportunity to opt out of any mailing list or similar communications. However, we may disclose aggregated, anonymous data collected from users to potential partners, affiliates, and reputable third parties. We take steps to partner with ethical affiliates and service providers that uphold similar privacy protections. We do not endorse or take responsibility for the practices of these companies.
7. Correcting or Updating Personal Information
If your personally identifiable information changes, or if you no longer wish to use our services, we will make reasonable efforts to correct, update, or remove your personal data from our records. In most cases, you can do this through our billing system at https://www.gentyHost.net/submitticket.php. Alternatively, you can contact us at support@gentyHost.net. By default, customers receive voluntary system updates, such as newsletters and invoices. You may unsubscribe from these updates at any time, although you cannot opt out of essential system notifications when necessary.
8. Data and Information Submitted to Other Entities
As mentioned, GentyHost collects specific data and confidential information from customers regarding our web hosting and domain registration services, and this Privacy Policy applies only to that data submitted to us. This Privacy Policy does not cover information submitted to other entities for whom GentyHost may provide services, over which we have no control. You should review the privacy policies of those entities before submitting any data or confidential information to them.
9. Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials to enforce the law. We will disclose any information about users when we believe, at our sole discretion, that it is necessary or appropriate to respond to legal claims, subpoenas, or to protect the rights and safety of individuals or the public.
10. Changes to This Policy
Any changes to our Privacy Policy will be posted here and will replace the previous version. We will take reasonable steps to notify you of any changes. However, we recommend reviewing this document regularly to ensure it continues to meet your approval.
11. Enforcement and Dispute Resolution
GentyHost has established internal mechanisms to ensure compliance with its privacy policy. We encourage individuals covered by this policy to raise any concerns regarding our handling of personal information by contacting us. We will strive to resolve any issues. Additionally, GentyHost has agreed to participate in the dispute resolution program provided by the European Data Protection Authorities.
12. Contacting Us
If you have any questions about our Privacy Policy or wish to know what information we have collected about you, please email us at support@gentyHost.net. You can also correct any inaccuracies in your information or request removal from any list we control. Feel free to reach out to us at support@gentyHost.net.